Contact information

Have a question?

Our TU Chat is a great place to start! It can answer many common questions about our store, products, and policies without you having to wait for an email reply. Look for the floating chat at the bottom corner of your screen. 

TU Chat has awesome info on shipping, pre-orders, backorders, customer accounts, products, and policies. 

 If you’d prefer to email us, we’re happy to help. Please allow 24–48 hours for a response.

Trade name: True Unicorn TCG, LLC

We are an online retailer only. 

Email General Information: contact@trueunicorntcg.com 

Order/Shipping inquiries: support@trueunicorntcg.com

Phone number: 479-294-2265 (message service screener); response time: next business day. 

Physical address: 2100 Isabell Creek Rd, Russellville, AR 72802, United States (not a retail storefront; no retail products are available here). 

We love our local collectors: Local pickup in Russellville, Arkansas can be arranged by email at contact@trueunicorntcg.com.